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2019-07-09 S&O Agenda - Item 5 - Attachment 1 - Building and Facilities Asset Management Plan

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Plans and drawings

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Asset Management Plan: Buildings and Facilities   Page 36

ACTIVITY                                      SERVICE LEVEL TARGET
                            a
                             Receiving, receipting and checking in serials | Weekly, fortnightly, monthly
                             Reader requests including interlibrary loans | Daily
                             and purchase requests

                             Public Library System (PLS) bulk loans of  Twice yearly
                             Language Other than English (LOTE)
                             material
                             CEES

                             Stock assessment — for weeding and repairs | Average 3 times per week
                             Stock selection — physical and e-resource  Average 3 times per week
  Reactive activities        Customer request to purchase individual     Daily, assigned on average within 5
                            items                                       working days
                             Identified gaps in subject areas by        As required — response time subject to
                            staff/customers                             assessment and determination of
                                                                         requirements
                             aaa as
                             Customer feedback or complaints about      Same day or next day
                             collection content
  Programs & Services
 [Provision of learning programs and events across all ages promoting literacy development & lifelong learning through
  information sessions and practical workshops]
 Availability                Varying program with some activities conducted after hours to suit community needs.
  Scheduled activities       Computer & internet access                  Daily during opening hours (bookings
                                                                        available - sessions cease 15 minutes
                                                                         before closing time)
                             Wi-Fi access                               Wi-Fi access 24/7
                             Technology learning program:               Varied monthly timetable, see library
                                 -   One on one computer help           events calendar
                                 -   One on one tech help                https://www libraries. noosa.qid.gov.au/e
                                 -  Tech Savvy Seniors                  vents
                                 -   Group technology classes for
                                    devices (iPad, tablets, phones, social
                                     media platforms)
                                 -   Makerspace — sewing, 3D design
                                     printing and virtual reality
                                 -  STEM-—Science and Tech learning
                                    and FPV drone programs
                             Digital programs:                          Vanied monthly timetable, see library
                                 -   Makerspace                         events calendar
                                 -   Robotics & Coding for kids          https ://www libraries. noosa.qld.gov.au/e
                                                                        vents
                             Justice of the Peace (Partnership program):
                                 -   Cooroy Library                     Tuesday 12:30 pm — 4:00 pm
                                                                        Thursday 9:00 am — 12:00 noon
                                 -___ Noosaville Libra

Asset Management Plan: Buildings and Facilities                                                        Page 36
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