2019-07-09 S&O Agenda - Item 5 - Attachment 1 - Building and Facilities Asset Management Plan

Asset Management Plan: Buildings and Facilities   Page 42

Pome                                            SERVICE LEVEL TARGET
   Operations
   (Activities include venue bookings and hire arrangements, regular newsletter, WHS inspections, cleaning, security
    patrols, pe control etc.

   Scheduled activities              Long term hire arrangements — rock     Ongoing
                                     wall (open ended agreement — monthly
                                     fee   ee
                                     Security patrols                        Nightly

                                     Fire testing (emergency lighting, fire  Monthly
                                     extinguishers, fire blankets, fire panels)
                                     RCD (electrical) testing               Twice yearly
                                     Enquiries/management of venue           No defined service level — usually
                                     bookings incl. court hire; conference  completed same business day.
                                     rooms)

                                                                            complexity up to 10 business     days.

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   NLC is a full service facility, operated “in-house” by Noosa Council, with the exception of the rock wall service, which
   is outsourced to private contractors.

   KEY SERVICE METRICS
    CELT cs                                               Metric              Benchmark Comparison
   This is the extent that each rateable property is funding
   the NLC.
   2017/18 net costs $207 ,844/ 30,000 rateable properties                   2016/17 net cost $240,840 / 30,000 =
   exclusive of depreciation and internal charges         $7 per rateable    $8 per rateable property
                                                          property
   2017/18 net costs $596,677 / 30,000 rateable properties                   2016/17 net cost $466,798 / 30,000 =
   inclusive of depreciation and internal charges         $20 perrateable | $16 per rateable property
                                                          property
   2017/18 cost per visit - 109,108                                          2016/17 cost per visit - 101,877
   exclusive of depreciation and internal charges         $1.90 per visit    $2.36 per visit
   inclusive of depreciation and internal charges)        $5.47 per visit    $4.58 per visit

Asset Management Plan: Buildings and Facilities                                                            Page 42