2021-10-12 P&E Agenda - Item 10 - Attachment 1 - Social Return on Investment Evaluation

 ‘Drop off’:

 This is the extent to which the benefit reduces over time. In the case of the Digital Hub this may mean a skill
 developed through the Digital Hub wasn’t further applied for social or economic benefit, or the intended
 investment and/or effort to progress a project or service slows down or ceases.


 Displacement:

 This is a measure of how much a positive outcome from the intended intervention displaced another outcome or
 benefit elsewhere. For the SROI evaluation this is allowed for on a conservative basis, but these factors are
 difficult to assess. The evaluators acknowledge this possibility but can only predict a value.




Look further - How these factors influence SROI calculations are demonstrated in Section 8.


 Digital Hub – ‘drop off’ considerations
 The survey responses which are described further in this report indicate a high degree of focus and
 confidence among participants in a positive future within the local technology sector.
 However some drop-off is allowed for, whereby the initial benefits are not sustained, and the individual
 doesn’t further apply their acquired skills.
 A degree of ‘drop off’ is allowed, based on benchmarking and other anecdotal data within survey responses.
 This is not considered to be a significant factor but is included to ensure the SROI assessment is credible.




4.0 Digital hub stakeholders
Over the three (3) years of operations the digital hub has curated core sets of stakeholders, aligned with
objectives to support individuals and business and expand their networks, and develop and support talent.

Identification of stakeholders is an important part of the SROI methodology. The social and economic benefit
and value can be determined through the experience and achievements of key stakeholders. Stakeholders
within sets: A, B and C (see below) have been engaged within the SROI calculation. The core Digital Hub
stakeholders are identified in the following Table:

 Stakeholder list* – Digital Hub      Includes supporters and beneficiaries

     A.   Members – beneficiary stakeholders
     •    Lessees (permanent office space, business owners)
     •    Full time members (monthly, full time)
     •    ‘Flex’ members (individual remote workers/ part time)
     •    Cadets and scholars


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