2019-06-28 Special Meeting Agenda

SPECIAL MEETING AGENDA                                                                                    28 JUNE 2019


4                        LEVEL OF SERVICE CATALOGUE 2019-20
DOCUMENT INFORM AT ION




Author                              Chief Executive Officer, Brett de Chastel
                                    CEO’s Office

Index                               ECM/ Subject/ 2019 – 2020 Budget

Attachments                         1.   Level of Service Catalogue 2019/20
                                         (Note – 178 pg attachment provided separately to this report –
                                         Councillors refer to Tab 3 of Councillor budget packs)



EXECUTIVE SUMMARY
Not applicable.

RECOMMENDATION
That Council note the report by the Chief Executive Officer to the Special Meeting dated 28 June
2019 regarding the Level of Service Catalogue and:
A.                       Adopt the Level of Service Catalogue 2019/20 (as provided at Attachment 1 to the report)
                         for the purpose of identifying the levels of service for each of the identified service
                         categories.
B.                       Authorise the CEO to make necessary updates to the Catalogue to reflect the adopted
                         2019/20 budget.


REPORT
As part of the 2018/19 budget adoption Council introduced its first combined level of service
catalogue which provided details regarding Council service levels. The development of this
catalogue was considered necessary to link Council’s service levels to the budget, and allow the
community to understand in detail what services and activities are funded by the budget.

The table below sets out how service levels integrate into our suite of budget documents:

         Document                                     Purpose
         Corporate Plan (not adopted                  Our long term strategy based on both a twenty year vision and five
         annually as part of the budget               year key focus areas
         process)
         Operational Plan                             Major projects Council wants to achieve in the 2019/20financial
                                                      year that help us achieve our long term goals
         Level of Service Catalogue                   Levels of service to be provided based on the adopted budget
                                                      (focused primarily on “business as usual” type activities)
         Financial policies and associated            The policy and legislative framework associated with the adoption
         policies                                     of the budget
         Budget                                       The financial resources allocated to achieve our desired outcomes
         Organisational structure                     The staff resources allocated to achieve our desired outcomes




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