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2016-08-09 Services & Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 9 AUGUST 2016
2. CUSTOMERS
Collection Services
Bin Services at 1 March 2015 1 January 2016 1 July 2016
240 Refuse 29,523 29,962 30,158
140 Refuse 70 68 67
240 Recycling 24,800 25,290 25,607
240 Garden 3,542 4,032 4,285
1cm Bulk 29 28 26
1100 Refuse 372 396 348
1100 Recycling 274 285 292
1.5cm Bulk 207 198 200
2cm Bulk 12 18 18
3cm Bulk 202 223 227
Compactor bin 1 1 2
The green garden waste bin services continue to grow ahead of their mandatory introduction next
year. There is a reduction in 1100lt refuse bins due to the commissioning of a waste compactor
at the Noosa Hospital (cancelling 48 x 1100lt bin services). This should alleviate noise issues in
the surrounding residential area.
Customers using Council’s three waste sites
Eumundi Road Cooroy Pomona
Transactions 2014-15FY 92,798 4,404 4,874
Transactions 2015-16FY 107,421 4,022 4,904
The last financial year saw a significant increase in customers using the Eumundi Road facility.
This is reflected in an increase in waste revenue from gate fees over this period.
Customer Service
1891
1699 CUSTOMER REQUESTS 2014-2015
CUSTOMER REQUESTS 2015-2016
951 1049
932 995
447 294
118 195 278 141
81 107 14
14 18 16 3829 14 15370 140 82
16 9
Graph shows number of waste customer service requests for the 2015 & 2016 financial years
Page 52 of 148
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