2017-08-08 S&O - Attachment 1 to Item 6 - Noosa Community Satisfaction Benchmarking Research Report

                     Don't Know
       Very Poor        3%                Customer Service
          1%
                   Poor
                    4%


                                               Very Good
                            Fair Only             23%
                              19%




                                             Good
                                             50%



Significant variances were by:

Age
        4% aged 55-64 years – Very poor

Home Ownership
   35% of renters – Fair only




                                Information Services
                       Don't Know
          Very Poor       6%
             2%
                  Poor
                    5%                        Very Good
                                                 16%

                           Fair Only
                             22%


                                                 Good
                                                 49%




Significant variances were by:

Age
        17% aged 35-44 years - Poor
        6% aged 55-64 years – Very poor




Noosa Customer Satisfaction Survey 2017
MARKET FACTS (QLD) PTY LTD                          75