2017-08-08 S&O - Attachment 1 to Item 6 - Noosa Community Satisfaction Benchmarking Research Report

    2. During a disaster event, how will you access information?


By far, accessing information from the radio, was the most common response with
60% of respondents mentioning this medium.

The other most common ways respondents access information during a disaster
event were:
    TV (35.4%)
    Friends/neighbours (27.4%)
    Phone / SMS (21.6%)




Significant variances were by:

Gender

        11% of females – Facebook

Age

        49% aged 35-44 years – web/online
        68% aged 65 years and over - Radio
        37% aged 65 years and over – Friends/Neighbours
        12%% aged 65 years and over – Local Newspaper

Home Ownership

        24% of renters – Facebook
        15% of renters – Local newspaper




Noosa Customer Satisfaction Survey 2017
MARKET FACTS (QLD) PTY LTD                  83