App C - Existing STA Approval

5.    WASTE MANAGEMENT

5.1   Waste containers that are provided as part of the operation of the short stay letting must,
      at all times, be regularly cleaned and maintained in a clean, tidy, sanitary and hygienic
      condition.
5.2   Each of the approval holder and, if the contact person is not the approval holder, the
      contact person, must—
      (a)   place the waste container for the premises on the kerb side frontage of the
            premises, for the collection of general waste from the container; and
      (b)   ensure that the container is placed on the kerb side frontage for no longer than 24
            hours before or after the scheduled collection day for the collection of waste in the
            container;
      (c)   if the premises are not provided with a kerb side frontage general waste collection
            service—
            (1)   ensure that general waste from the premises is removed from the premises
                  and disposed of at a general waste facility.
6.    RECORDS MANAGEMENT

6.1   The approval holder and, if the contact person is not the approval holder, the contact
      person, must keep and maintain a written record of each complaint received by the contact
      person including, as a minimum and for a period of not less than 2 years, the following
      information about each complaint—
      (a) details of the complaint; and
      (b) the date and time of receipt of the complaint; and
      (c) details of how the complaint was resolved or addressed; and
6.2   The approval holder and, if the contact person is not the approval holder, the contact
      person, must, for a period of not less than 2 years keep and maintain a register of the use
      of the premises and record in the register, each of the following—
      (a)   on each occasion on which the premises are used, or occupied, on a commercial
            basis—
            (1)   the number of adults who are occupants of the premises; and
            (2)   the number of minors, an individual who is under 18, who are occupants of the
                  premises; and
      (b)   the dates when each person’s use, or occupation, of the premises for short stay letting
            began and ended; and
      (c)   the number of guests of each person who uses, or occupies, the premises for short
            stay letting; and
6.3   The approval holder and, if the contact person is not the approval holder, the contact
      person, must make available, for inspection by the local government, within 5 business days
      of receipt of a written request given at any time, each of—
      (a) the written record of complaints
      (b) the register of use
7.    CODE OF CONDUCT FOR GUEST BEHAVIOR

7.1   The code of conduct for guest behavior for the use, or occupation, of the premises must
      be—
      (a)   displayed in a manner, and in a prominent location within the premises, so that it
            can be viewed by persons using, or occupying, the premises; and