2018-07-16 General Committee Meeting Agenda

GENERAL COMMITTEE MEETING AGENDA                                                        16 JULY 2018


 The transformation of our Workplace Health and Safety performance has been significant.
   We recently undertook an external audit of our WH&S Systems and achieved a score of 74%
   (up from 19% and 26% three to four years ago). We have transitioned from one of the worst
   performing local governments of our size to one of the best performing local governments of
   our size. We also held a major WH&S event in 2017 with the Qld WH&S Ambassador Shane
   Webcke speaking to staff about the importance of WH&S.
 We transitioned our ICT systems to the latest version which provided enhanced systems
   capability. We also undertook an external audit of our ICT security systems and received a
   detailed report on cyber-security. We have also continued to roll out our ICT Strategy to
   enhance our system capabilities with the start of our property and rating system transition.
 We undertook significant training and development for our middle managers with programs
   focused on team leaders and supervisors. However, we still have more to do to successfully
   implement an annual staff development program.

2     OTHER ISSUES
There are some other activities which are worth highlighting:
 We have continued to build good working relationships with our northern neighbours, Gympie
   Regional Council. This has included regular meetings at a Mayoral and executive level,
   assisting each other with relevant documentation and policies, support for interview panels,
   potential joint contracting etc. It is proposed to continue this co-operation with mutual
   assistance for each other’s Audit & Risk Committees.
 We continue to attract significant interest from other Councils as to how we are successfully
   delivering good outcomes to our community. We have hosted Councils from interstate looking
   at our ICT solutions, hosted local government CEOs from remote parts of Queensland and
   hosted other professionals looking at our work practices.


3     REFLECTIONS AND ACKNOWLEDGEMENTS
Clearly as outlined above, 2017/18 was another busy year. The list of what we have achieved is
long (and may well be incomplete) but doesn’t include all of the day to day services provided like
lending library books, running the Aquatic Centre, sweeping streets, answering customer
enquiries, managing development applications etc.
To put the level of “day to day” activity into perspective, the following statistics are provided:

Services Provided in 2017/18                                   Data

Number of visitors to the Noosa Aquatic Centre                 242,922

Number of visitors to The J                                    85,089

Number of visitors to the Noosa Leisure Centre                 109,108

Number of clients serviced at Noosa Community Support          2,681 clients
                                                               (38,100 services delivered)


Number of physical items issued by our Libraries               Noosaville: 468,958
                                                               Cooroy: 230,738
                                                               Mobile: 44,354
                                                               Total – 744,051



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