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2020-11-10 Services & Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 10 NOVEMBER 2020
Page 128 of 131
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 10 NOVEMBER 2020
Measure Measure
Average processing time 10 day plumbing applications
% of building information requests completed within statutory time frame
Purpose Purpose
Service timeliness Level of activity & service
20 ————S=— =
100% }|—aa2«. Os =
15 4+
80% - ~ — |
y |
60% 40 +
40% | — a. $$ |
5 ———————————————
20% - — _—_—_—_—_—_—_—
0% t t r T — 0
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
Comment Comment
New legislation introduced on 1 July 2019 has reduced the statutory time from 20 days to
10 days
2078/19 dala js showr by dotted purple line, 2019/20 data is shown by black line
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