Attachment 1 - Proposed Legacy Plot Reservation Management Policy

   •   Support effective contact with interment rights holders
   •   Reduce the risk of future administrative uncertainty and disputes through
       documentation of decisions and communication with interment rights holders

7. Late Claim Following Administrative Return

Where interment rights have been administratively returned to Council in accordance with
this Policy, Council may consider late claims from persons asserting they are the interment
rights holder or lawful decision maker, received after the expiry of the notice period.

In considering a late claim, Council will:

   •   Require sufficient evidence to establish the claimant’s identity and entitlement
   •   Consider whether the plot has:
          o remained unused; and
          o not been reallocated, resold or utilised.

Where the plot remains available, Council may, at its discretion:

   •   Reinstate the interment right to the claimant; or
   •   Offer an alternative comparable plot, where appropriate

Where the plot has already been reallocated, resold, or utilised, Council:

   •   Will not reinstate the original interment right; and
   •   May, at its discretion, offer:
         o an alternative plot; or
         o a refund of the original fee (where supported by available records)

All decisions relating to late claims will be made in accordance with principles of procedural
fairness, available evidence, and Council’s obligations to the broader community.

8. Refunds

Council may consider a refund of reservation fees associated with interment rights where the
original interment rights holder, or their lawful decision-maker, is living and submits a request
supported by sufficient evidence of the original payment and claimant’s identity.

ROLES AND RESPONSIBILITIES

   Councillors

   •   Adopt Council’s Legacy Plot Reservation Management Policy.
   •   Provide strategic oversight and policy direction for cemetery governance.

   Chief Executive Officer (CEO) and Executive Team