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2019-06-11 Services & Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 11 JUNE 2019
Risks & Opportunities
Customer service-Community expectation of Council in the delivery of services is identified in
Council’s Strategic Risk Register.
Consultation
External Consultation - Community & Stakeholder
Nil.
Internal Consultation
The Community Satisfaction Benchmarking Report prepared by Market Facts (Qld) Pty Ltd has
been reviewed by the Leadership Team and Councillors.
Departments/Sections Consulted:
x Chief Executive Officer x Community Services x Corporate Services
Executive Officer Director Director
Executive Support Community Development Financial Services
Community Facilities ICT
Libraries & Galleries Procurement & Fleet
Local Laws Property
Waste & Environmental Health Revenue Services
x Executive Services x Environment & Sustainable Development x Infrastructure Services
Director Director Director
Community Engagement Building & Plumbing Services Asset Management
Customer Service Development Assessment Buildings and Facilities
Governance Economic Development Civil Operations
People and Culture Environmental Services Disaster Management
Strategic Land Use Planning Infrastructure Planning,
Design and Delivery
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