2026 Budget Service Level Catalogues

 SERVICE AREA – PEOPLE & CULTURE (WORKPLACE HEALTH & SAFETY)

 Summary

Objective: Coordination of human resources and workplace health and safety needs to support service delivery.

Activities: Meeting legislative obligation by providing and maintaining a comprehensive Health and Safety Management
System and providing support to the workplace through effective education, provision of advice and auditing of performance.

 Delivery Framework              Details
 Corporate Plan Theme            Excellence
 Responsibility                  People & Culture
 (Branch Level)
 Legislative Responsibility      Work Health and Safety Act 2011

                                 Work Health and Safety Regulation 2011
 Service Delivery Model          Service delivery is in-house.



 Service Inputs                       Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure
 Software & Systems
 Budget Cost Centres                  Workplace Health and Safety (1205)
 FTE
 Other Key Metrics                    WHS Procedures
                                      Safe Work method statements
                                      Safe Work procedures



 Service Outputs - Performance Measures
 Type                       Measure                                  Target                   Methodology /
                                                                                              Calculation
 Efficiency                      Training cost per FTE               tbc                      Calculated annually
                                 WHS cost per FTE
                                 Total cost per rateable property
 Effectiveness                   Compliance internal /external       Minimum score of         Internal and external audits
                                 audit of WHS Management             70% for category 3       run each alternate year
                                 Systems                             Councils




 Service Outputs – Detailed Activity Listing
                                      Activity                                              Service Level/Standard
 WHS Management
 [Activities include developing and review of WHS documentation, systems and processes; conduct of audits and
 provision of statistical data together with provision of advice including safety alerts]
 Scheduled activities                    Develop and review policies, procedures          Every 2 years
                                         and work method statements
                                         Internal audit                                   Every 2 years
                                       External audit (by insurer)                  Every 5 Years
                                       Reporting WHS statistics to Executive        Monthly
                                       Team
                                       WHS Committee and WHS                        Quarterly
                                       Representative Coordination

 Reactive activities                   Legislative advice                           Same day or next business day

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