2026 Budget Service Level Catalogues(PDF, 8MB)

 SERVICE AREA – PUBLIC LIGHTING

 Summary

Objective: Provision and maintenance of street and other lighting as a contribution towards the safety of motorists
and pedestrians.

Activities: Rate 1 (non-contributed assets) & Rate 2 (contributed assets) – dealing with requests for lights on existing
poles and provision of glare shields as well as service and energy consumption charges. Maintenance of Rate 3
(Council owned) and energy costs including decorative street lighting and navigation lights at structures within man-
made canals.


 Delivery Framework             Details
 Corporate Plan Theme
 Responsibility                 Civil Operations & Asset
 (Branch Level)                 Building & Facilities
 Legislative Responsibility     None. Australian Standards apply including:
                                • Australian Standard AS1742 Manual of Uniform Traffic Control Devices
                                    (except where varied by Qld. MUTCD)
                                Australian Standard AS1158 Lighting for Roads and Public Spaces
 Service Delivery Model         Internally managed with maintenance services provided by contractors or in-house
                                electrician.


 Service Inputs                      Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure      Public lights (51691)
                                     Council Owned – Rate 3 (1206)
                                     Christmas Lights (6 installations)
                                     Street fairy lights Hastings St (23 trees/units)
 Software & Systems                  TechnologyOne
 Budget Cost Centres                 Street Lighting (rate 1 & 2) 2 (1512)
                                     Public Utility Management (2103)
                                     Christmas Lights (rate 3) (1521)
                                     Hastings Street Mtnce Levy3 (2022)
                                     Management Civil Operations (2000)
                                     Works Operations Coordination (2021)
                                     Works Operations (2704)
 FTE                                 1
 Other Key Metrics


 Service Outputs - Performance Measures
 Type                       Measure                             Target                  Methodology / Calculation
 Efficiency                 Cost per rateable property          tbc                     Calculated annually

 Effectiveness                  Community satisfaction          Optimum rating: 5       Community satisfaction
                                survey                          Improvement from        mean performance rating
                                Theme: Basic Services &         previous rating
                                Infrastructure
                                Function: Street Lighting       2019 3.82
                                                                2021 3.56




                                                                                                              120 of 173