2026 Budget Service Level Catalogues(PDF, 8MB)

 Scheduled activities                  Licence renewal                               Annual
 Reactive activities                   Assessment of applications for ERA            30 business days

                                       Requests/complaints:
                                       Issue                                         Target days
                                       Noise pollution                               30 business days
                                       Air pollution                                 30 business days
                                       Light nuisance                                30 business days
                                       Water Pollution                               30 business days
                                       ERA licensed premises                         14 business days

 General public health compliance
  [Activities include investigations and response to public requests/complaints concerning general public health
 matters such as asbestos and ensure compliance obligations are met with regard to camping grounds,
 temporary accommodation, visitor parks, resort swimming pools etc.]
 Cyclic inspections                    Campground & accommodation places         Annual

 Scheduled activities                  Licence renewal - Campground &               Annual
                                       accommodation places

 Reactive activities                   Requests/complaints:
                                       Issue                                        Target days
                                       Asbestos matters                             7 business days
                                       Requests/complains – drinking water          14 business days
                                       (tank supply)
                                       Accommodation places                         14 business days
                                       Accommodation places – swimming              14 business days
                                       pools water quality



1 Issues are assessed and if the matter is high risk the matter is responded to at the time it is notified or next business

day. This note applies to all “target days” mentioned in this listing.
2 Key service metric - Sunshine Coast Public Health Unit, Sunshine Coast Hospital and Health Service




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