2026 Budget Service Level Catalogues

 Service Outputs – Detailed Activity Listing
                                Activity                                                Service Level/Standard
                                       Dredging to maintain sand to       Noosa Sound canals          Biennial
                                       support base of revetment          Noosaville foreshore
                                       walls                              (work by contractor)

 Reactive work (customer               Issue                              Target days to completion
 requests)6                            Boat Ramps                         20 business days
                                       Jetties                            20 business days
                                       Revetment Wall                     20 business days
                                       Lock & Weir                        20 business days
 Operations
 (Cleaning of boat ramp surfaces; Noosa Waters lock & weir operations including security access cards, clearing
 fishing line bins and testing recreational waters for human contact, responding to environmental incidents etc.)
 Scheduled Work                         Boat ramps (pressure             Removal of algae build 2 monthly
                                        cleaning)                        up
                                        Noosa Waters salinity pump       Pumping – off peak        Daily
                                        station operations (turnover of  hours 12 am to 6 am
                                        water in lake to maintain water
                                        quality – takes approx. 38 days
                                        for all water to be turned over)
                                        Noosa Waters – water quality     As per Water Quality      6 monthly
                                        testing                          Management Plan
                                        Noosa Waters Security Access Card and Fob issue,           Ongoing
                                        (System)                         activity monitoring and
                                                                         administration
                                        Fishing line recovery units      Tewantin – 5 units        Weekly
                                        (empty & clean by contractor)    Noosaville – 15 units
                                                                         Noosa Heads – 9 units
                                        Recreational contact water       Rainfall risk site -      20 samples p.a.
                                        testing7                         Pelican Beach,            (fortnightly for 8
                                                                         Noosaville                months        and
                                                                                                   monthly for 4
                                                                                                   months).
 Reactive work                          General requests                 Reactive maintenance requests are
                                                                         assessed and prioritised for work with
                                                                         available budget

                                       Environmental incident (water      Issue assessed as soon as notified and
                                       pollution)                         appropriate action taken (may involve
                                                                          direction by maritime authorities).


1 Approx. length that is defined as Council responsibility (rest is classified as part of the river system and owner

 responsibility}. Data approx. only – requires validation.
2 Data approx. only – requires validation.
3 Includes 6 boat ramps owned by the State Government but Council responsibility to maintain.
4 Includes 3 jetties/pontoons owned by the State Government but Council responsibility to maintain.Also excludes
  Mill Street, Noosaville jetty under a commercial lease arrangement (responsibility of Property)
5 Source Recurrent Maintenance Manual
6 Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded

  to same day.
7 A separate reactive and specifically tailored program commences upon any major health risk (e.g. major flooding or

  sewer overflow)




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