2026 Budget Service Level Catalogues

                                                                                     Satisfaction Tracking Survey
                                                                                     for Provincial areas


Service Outputs – Detailed Activity Listing
                                                     Activity
Development assessment
[Activities include pre-application advice services, pre-lodgement meetings, making publicly available details of
applications for material change of use, reconfiguring a lot, assessment of public submissions, assessment of
applications against the Noosa Plan and relevant legislation and issue of decision notices and infrastructure
charges]
Scheduled work                        Applications decided by Delegation        Monthly


                                    CEO Quarterly Report – Decision Time        Monthly
                                    Frames

                                    Qld Treasury reports for:                   Quarterly
                                    • Uncompleted Monitoring Program
                                        for Preliminary Approvals
                                    • Uncompleted Monitoring Program
                                        for Reconfiguring a Lot Approvals
                                    • Uncompleted Monitoring Program
                                        for Reconfiguring a Lot Cert (Plan
                                        Seal)
                                    • Residential Infill Monitoring –
                                        Material Change of Use
Reactive work                       Pre-application advice                      Varies from same day to 5
                                                                                business days
                                    Pre-lodgement                               Available weekly
                                    Determine application properly made         10 business days
                                        - Issue of Action Notice; or
                                        - Issue of Confirmation Notice
                                    Response to Action Notice (from             Within 5 business days after
                                    applicant within 20 business days)          response received
                                    Information request (after Confirmation     10 business days
                                    Notice issued)
                                    Public Notification – publish application   Within 10 business days
                                    to website (after issue of Confirmation
                                    Notice)
                                    Assess and decide application (less up      35 business days
                                    to 10 business days if Information          (unless otherwise agreed by
                                    Request has been issued)                    applicant)

                                    Issue Decision Notice                       Within 5 business days
                                    Notify each principal submitter             Within 5 business days of
                                    application not approved)                   decision
                                    Notify each principal submitter
                                    (application approved):
                                        - Where Negotiated Decision             Within 5 business days of
                                             Notice requested                   decision
                                        - Where no Negotiated Decision
                                             Notice requested                   Within 5 business days after
                                                                                applicant’s appeal period ends (20
                                                                                business day appeal period)
                                    Request for Negotiated Decision Notice      20 business days (unless
                                                                                otherwise agreed by applicant)
                                    Referral Applications to Council            10 business days
                                    Minor Change to Development                 20 business days
                                    Approval
                                    Issue Infrastructure Charges Notice         Generally at the same time as the
                                                                                Decision Notice or within 5
                                                                                business days of decision
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