2026 Budget Service Level Catalogues

Service Outputs – Detailed Activity Listing
Activity                                                                          Service Level/Standard
                       Enquires/complaints regarding design projects          Target for completion 20 business
                                                                              days
Infrastructure Delivery
Activities undertaking design and stakeholder engagement for scheduled capital works, as well as review of
design work by others on behalf of Council.

Cyclic Activity        Undertake or co-ordinate delivery for scheduled        As required
                       capital works program, which could involve internal
                       or external resources, and also on behalf of project
                       owners across Council
                       Reporting to PCG and CWE on status of delivery         Monthly
                       projects including scope, timing, quality and budget

                       Engagement and communication activity on               As required.
                       delivery with project owner, elected members,
                       internal stakeholders and community
                       Review of procedures and policies relating to          Annual
                       Infrastrcuture Planning
Scheduled Activity     Working groups co-ordination for delivery projects     As required

Reactive work          Enquires/complaints regarding delivery projects        Target for completion 20 business
                                                                              days




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