2026 Budget Service Level Catalogues

 SERVICE AREA – LOCAL LAWS & PUBLIC SAFETY (SECURITY PATROLS &
 CCTV)

 Summary

Objective: Maintaining public amenity and safety through local law regulation and related activities

Activities: The activities include the provision of funding to provide security patrols to Hastings St. precinct and
maintenance of CCTV cameras in public areas (Hastings Street/Noosa Drive funded by a special levy).
CCTV is also provided at the Council owned Noosa Junction Transit Centre which is managed by Translink.
Monitoring of all public CCTV is undertaken by the Queensland Police Service.

 Delivery Framework              Details
 Corporate Plan Theme
 Responsibility                  Local Laws
 (Branch Level)
 Legislative Responsibility      No
 Service Delivery Model          The service is managed internally and supported by external service providers.
                                 The CCTV’s were installed with a grant and are used by the police and translink –
                                 Sapio are the security company that manages the CCTV – Council’s ICT
                                 department manages the ICT side of the CCTV.

 Service Inputs                       Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure       Public CCTV installations (3)
                                      •    2 x Hastings Street and at Noosa Drive at the taxi rank.
                                      •    1 x Noosa Junction transit centre managed under the lease to Translink
 Software & Systems
 Budget Cost Centres                  Public Safety (1812)
 FTE                                  -
 Other Key Metrics

 Service Outputs - Performance Measures
 Type                       Measure                                Target               Methodology / Calculation
 Efficiency                 Cost per rateable property             tbc                  Calculated annually
 Effectiveness              Continuity of coverage                 tbc
 Effectiveness              Community satisfaction                                      Community satisfaction
                            survey                                                      mean performance rating
                            Theme: Community                                            from the LGAQ Community
                            Lifestyle Services
                                                                                        Satisfaction Tracking Survey
                            Function: Community
                                                                                        for Provincial areas
                            Safety

 Service Outputs – Detailed Activity Listing
                                                        Activity
 Operations
 Conduct of security patrols, CCTV equipment maintenance and liaison with the Hastings St Association &
 Queensland Police. All access is managed by Queensland Police for crime solving only
 Scheduled activities            Security patrols Hastings St       Frequency determined by Hastings St
                                 precinct (funded through levy and  Association.
                                 activity organised by Hastings
                                 Street Assoc.)                     Payments made twice-yearly.
                                 Cleaning CCTV cameras              Bi-Annually (or as required)
 Reactive activities             Maintenance CCTV installation      As required


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