2014-12-15 General Committee Agenda

GENERAL COMMITTEE MEETING AGENDA                                              15 DECEMBER 2014


The process of eligibility will involve a ComLink Mobility officer who will assess each individual on
a case by case basis through a series of questions designed to understand if the individual is
transport disadvantaged.

The following questions are not exhaustive but are intended to assist the Comlink Mobility
assessment officer to gauge the level of transport disadvantage faced by the customer.

1.    Do you own a car? Are you able to drive at the moment? If not why?
2.    Can you catch public transport? If not why?
3.    How are you currently getting to your essential appointments such as medical
      appointments, job interviews, housing inspections, shopping etc.?
4.    Pensions – What type of pension are you on? Can you afford to own and run a car, catch
      public transport, taxi?
5.    Do you have any family/friends to assist with your travel arrangements? Can you rely on
      them for some of your transport needs?
6.    Why do you need to use this service?

Transport disadvantaged people may include:

 Frail older people who can no longer drive and have difficulty walking to a bus stop;
 People on a low income who require transport to attend job interviews, medical appointments
   or rental housing inspections (referrals may come from Human Service Providers and
   Employment Service Providers);
 A person with a temporary injury that prevents them from driving or catching public transport
   (this person would only use the service temporarily);
 A person with a disability who has no other transport options available;
 A person holding a Pensioner Concession Card with no other transport options available.

People not eligible to use the service would include:

 People who have no difficulties accessing public transport;
 People who can afford to catch a taxi or use public transport;
 People who can afford to own and drive a car.


2.    Existing Users and Eligibility

Boreen Point Flexilink

The Boreen Point-Tewantin Flexilink service is currently available for anyone to use. Based on
data from November 2013 – July 2014, 85% of passengers using the Boreen Point-Tewantin
Flexilink service were concession card holders. With the introduction of the new service people
who can afford to own and drive a vehicle will no longer be eligible, however, people who cannot
afford to pay taxi fares, do not own a car or cannot afford petrol, people with a disability, and
people with a temporary injury will continue to be eligible for the service.

Council Cabs

Council Cabs is currently available to people over 60 years of age and people with a disability.
Frail older people who can no longer drive and have difficulty walking to a bus stop would still be
eligible for the new service. Able bodied people over 60 years of age who can afford to own and
drive a car or can easily access public transport would no longer be eligible.




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