2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd

4    There are many things that people use to judge their lifestyle and the quality of the community. Please tell me
     three things that are important to you.

           Respondents were asked what three things were important to them, in regard to lifestyle, and quality of the
           community. With common themes from the responses, these were categorised under the headings of:

                   1.      Access to amenities, facilities/services, recreation
                   2.      Traffic/transport (roads, maintenance, access, safety)
                   3.      Environment (clean, healthy, amenity, maintenance)
                   4.      Community (safety, events, friends, family)
                   5.      Town planning (no high-rise, affordable housing, cap the population)
                   6.      More jobs (youth and older residents)
                   7.      Don’t know
                   8.      Other

                           Three things important to you with regards to lifestyle and quality of
                                                       community
    50.0          47.0

    45.0
                                       39.1
    40.0
                                                35.5
    35.0                                               32.5
                                29.3     27.3                                                                  29.5
    30.0            28.3
                                              25.5 25.0
    25.0                                                                                                              23.0
                                                                                                                                                                                 20.8
    20.0   17.7                                                                                                         16.3
                                                                        15.0                                                        15.3
                                                                                                                             14.0                                                     13.8
    15.0                 12.5                                  12.8
                                                                      11.5          11.8           11.3 12.0                                                              11.8
                                                                             10.8
                                                              9.8
    10.0                        7.0                                                          6.3
                                                                                                                  5.3                                    4.3 4.5
     5.0                                                                                                                                       3.0                 3.0         2.3                   3.0 3.3
                                                                                           0.8                                                                           1.3
                                                                                                   0   0.3                                 0         0      0                                0 0 0      0
     0.0
           Access to amenities, Environment (clean,             Traffic/transport       Townplanning (no Community (safety, More jobs (youth                             Don't know             Other
            facilities/services, healthy, amenity,                   (roads,           high-rise, affordable events, friends, and older residents)
                recreation         maintenance)                  maintenance,              housing, cap          family)
                                                                 access, safety)           population)

                                       First 2019             First 2021             Second 2019             Second 2021                   Third 2019               Third 2021



                           •      One of the key themes that emerged from this question was the theme around access to
                                  amenities, facilities/services, and recreation, with 47% of first responses in this category.
                           •      This was followed by 27.3% providing first responses to the environment theme.

First Mention
Significant variances were by:
Age
     • 10.7% aged 35-44 years – Close to amenities/local amenities
     • 3.9% aged 55-64 years - Freedom
Home ownership
     • 11.4% Renting – Jobs for youth/ young people
     • 14.3% Renting – Good schools/ education in the area




Noosa Customer Satisfaction Survey 2021                             MARKET FACTS (QLD) PTY LTD                                                                       48