Operational Management Plan - 51995.1611.04

        ○​ CCTV checks.
        ○​ Lighting checks.
        ○​ Review of RSA refusals and incidents.
   ●​ Community Engagement:
        ○​ Liaison with Noosa Police, Liquor Accord, and Council on security issues.
   ●​ Continuous Improvement:
        ○​ Adjust staffing, training, or procedures based on audit outcomes.




3. Crowd Control
Effective crowd control is critical for ensuring the safety, comfort, and orderly behaviour
of patrons, while also protecting the amenity of nearby residents. This section outlines
Crackerjack’s strategies for managing patron numbers, behaviour, and movement
throughout the premises.

3.1 Patron Capacity Management

   ●​ Maximum Capacity:​

          ○​ The venue’s patron capacity is determined by building approvals and fire
             safety regulations.​

          ○​ Capacity limits will be displayed at entry points and monitored by staff
             during trade.​

   ●​ Headcounts:​

          ○​ During peak times, Duty Managers or delegated staff will perform hourly
             headcounts.​

          ○​ Automated counters at entrances may be utilised for efficiency.​

   ●​ Compliance:​

          ○​ Patrons will not be admitted once maximum capacity is reached.​

          ○​ Staff are trained to enforce refusals respectfully and firmly.​


3.2 Entry and Exit Flow Management