Decision Notice - Approved by Delegation of Authority - MCU26 0047 (As Published)

               Code of Conduct
               14.    A code of conduct must be developed and provided to all users and occupants of the short
                      term accommodation, including any website or social media used to promote the use of the
                      premises for short term accommodation.
                      The code of conduct must advise all users of the premises:
                      a.      That the use of the premises must not:
                              i.              detrimentally affect the residential amenity (including but not limited to
                                        noise, overlooking, light spill or odour) enjoyed by residents in the vicinity of the
                                        premises; or
                              ii.             cause a nuisance (including a noise nuisance);
                              iii.            display unacceptable behavior including:
                                        A.    loud aggressive behaviour;
                                              B.    yelling, screaming, arguing; or
                                              C.    excessively loud cheering, clapping and singing.
                              iv.           create a level of noise above the acceptable levels described by
                                        Queensland Government legislation for environmental protection (noise).
                      b.    That a user of the premises must not sleep or camp on the premises in a tent, caravan,
                            campervan or similar facility.
                      c.    That each vehicle used by a user of the premises must:
                              i.        be stored in a manner that does not cause a nuisance or inconvenience to
                                       adjoining premises; and
                              ii.       be parked within the parking facilities at the premises where provided.
                      d.    That each user of the premises must store general waste (including the separation of
                            recyclable waste) produced as a result of the ordinary use or occupation of the premises
                            in a waste container.
                      e.    That each user of the premises must ensure that the premises, including the grounds of
                            the premises, are kept in a safe and tidy condition.
                      f.    That pets occupying the premises must be managed and not cause a nuisance
                            (including a noise nuisance).
                      g.    The nature and extent of the approved use as detailed in conditions numbers 4 to 13 of
                            this Development Approval.
               15.    The Code of Conduct must be displayed in a prominent location at the premises so that it
                      can be viewed by guests.
                      Amenity
               16.    The operation of the approved use must not detrimentally affect the residential amenity
                      (including but not limited to noise, overlooking, light spill or odour) enjoyed by surrounding
                      residents or cause a nuisance, including a noise nuisance.
                      Complaints Management
               17.    The contact person must maintain a record of all complaints received, identifying how each
                      complaint has been resolved or addressed within a reasonable time.
               18.    The contact person must respond to all complaints within 30 minutes of notification of a
                      complaint.




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Document Set ID: 25106300
Version: 5, Version Date: 31/08/2026