2015-05-26 Infrastructure & Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                    26 MAY 2015


2.   CUSTOMERS

During the past four months the branch received over 2,000 phone calls, generating 2,360
Customer Requests with an average completion time between 5 and 8 working days, except
for animal management that had an average completion time of 23 days.

 Activity                       No of complaints                  Average time to complete
 Animal management              110                               23 days
 Illegal camping                232                               5 days
 Local laws                     455                               5.5 days
 Parking                        1141                              7.5 days
 Abandoned vehicles             412                               6 days
 Illegal tree removal           10                                5.5 days

During the period there were:

 1,015 Animal notices issued    The majority of these notices were served to register dogs
                                as part of the house to house survey.
                                To date all homes from Peregian Beach to Tewantin have
                                been visited in the survey.
 1,313 Dogs registered          This compares with 428 for same period last year.
 56 Animal fines                Offences included the animal “not being under effective
                                control”, being “in a prohibited area” or “failure to register”.
                                There were 102 animal fines issued during the same period
                                last year.
 23 Local Law fines             Offences included “illegal removal of trees”, “littering” and
                                “prohibited activity”.
                                This compared with 30 local law fines issued during the
                                same period last year
 2,804 Parking fines            1,045 of these were issued during January 2015.
                                This compared with 1,966 parking fines issued for the same
                                period last year and 381 issued during January 2014.

3.   PEOPLE

The long serving Disaster Management and Public Order Manager Ron Thomas retired on
15 May 2015 after almost 26 years in Council.

The Local Laws Investigations and Prosecutions Officer has been active in delivering
modules of a local government focused investigations training course that has attracted over
55 participants including 30 from other local governments. He has also assisted deliver Code
of Conduct training across the organisation during the period.

4.   SYSTEMS & PROCESSES

Council’s proposed new subordinate local laws went to public consultation in February and
March 2015. In response to its call for submissions Council received 684 submissions with
681 of these being concerned with changes to the dog off-leash areas, the majority opposing
changes to off-leash areas at Peregian Beach and north Sunshine Beach.

After considering these submissions Council made some amendments to the proposed local
laws which were then signed off at the 7 May 2015 Council meeting. The new suite of Local
Laws will now be gazetted and come into effect from 1 July 2015.



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