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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

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Service Listing 2 of 5
Service Output                      ROAD NETWORK
                                    Provision and maintenance of an integrated, safe and serviceable road
                                    transport network comprising roads, bridges and car parking.

Service Activity                    Gravel Roads
                                    The activities include grading & re-sheeting of the road pavement,
                                    maintenance of associated table drains and allied road assets such as
                                    guardrails, guide markers and signage.

Responsible Area                    Department                                Branch
                                    Infrastructure Services                   Civil Operations Branch (Civil Works &
                                                                              Maintenance)
Cost Centres                        Gravel Roads                              2002
                                    Signs & Lines                             2003 (not used as costs captured
                                    Road Furniture                            under 2002)
                                    Vegetation                                2006 (as above)
                                    Weeds                                     2008 (as above)
                                    Traffic Operations                        2102
                                    Department Management – Director          1900
                                    Infrastructure Services
                                    Management Civil Operations               2000
                                    Works Operations Coordination             2021
                                    Works Operations                          2704
                 1
Key statistics                      177 km

Legislative responsibility to       Yes
provide this service                Local government has responsibility for road reserves and associated transport
                                    infrastructure.
                                ACTIVITY                                             SERVICE LEVEL TARGET
Road surface maintenance
(Defects monitoring, pothole patching & surface grading; table drain maintenance)
                   2
Cyclic Inspections                  Work Zones 1-6                           Annually (condition inspection with
                                                                             defects logged)

                                                                              Six monthly – visual check with focus
                                                                              on school bus routes/major through
                                                                              roads.

Scheduled work                      The gravel road grading program aligns with the cyclic inspection program with
                                    work done as identified from inspections (defects & proactive interventions) to
                                    maintain safe trafficable surface with additional specific works as identified
                                           3
                                    below.

                                    Gravel re-sheeting program (capital
                                    funded)
                                    Major roads and school bus routes         5 year cycle
                                    (approx. 50km) at 75-100mm

                                    Remainder of gravel road network          8 year cycle
                                    (approx.120km) 50mm re-sheet

Reactive work (customer             20 business days to completion
          4
requests)

Road furniture maintenance
(Defects monitoring and repairs to guardrails, barriers, guide markers etc.)
Cyclic Inspections                  Defects are captured as part of the inspection process for road surface
                                                                                                      Page 113
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