2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

PERFORMANCE MEASURE
Service          Indicator             Performance Measure                Methodology
Road network –   Satisfaction          Noosa community satisfaction       Community satisfaction mean
bridges                                mean rating score compared to      performance rating from the LGAQ
                                       the State mean rating score (out   2017 Community Satisfaction Tracking
                                       of optimum rating of 5).           Survey for Provincial areas for:

                                       NSC mean           State mean      Theme: Basic Services & Infrastructure
                                       rating (2017)      rating (2017)   Function: Road Maintenance

                                       3.43               3.28



1
  Includes bridges that are associated with a pathway and that bridge a waterway. An elevated structure like Park
  Road boardwalk is treated as part of the pathway network.
2
  Works are prioritised and subject to available budget.
3
  Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded
  to same day.




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