2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 5 of 5
Service Output                      ROAD NETWORK
                                    Provision and maintenance of an integrated, safe and serviceable road
                                    transport network, including roads, bridges and car parking.

Service Activity                    Car Parks
                                    The activities include surface and kerb repairs, maintenance of signs and
                                    line marking as well as street sweeping/cleaning.

Responsible Area                    Department                                  Branch
                                    Infrastructure Services                     Civil Operations Branch (Civil Works &
                                                                                Maintenance)

Cost Centres                        Car Parks                                   2011
                                    Department Management – Director            1900
                                    Infrastructure Services
                                    Management Civil Operations                 2000
                                    Works Operations Coordination               2021
                                    Works Operations                            2704
                 1
Key Statistics                      Approx. 49 off-road car parks with estimated 2,492 parking spaces

Legislative responsibility to       No.
provide this service                However, there is a community expectation that local government provide
                                    adequate car parking.

                                ACTIVITY                                                SERVICE LEVEL TARGET
Maintenance
(Inspections and maintenance to provide a serviceable and clean pavement, appropriate line marking and signage)
Cyclic Inspections                 Car Parks Coastal (pavement/kerbs)      Precinct areas quarterly others
                                   Car Parks Hinterland (pavement/kerbs) annually
                                   Car Parks Signs & Lines (Coastal &      Part of above inspection
                                               2
                                   Hinterland)

Scheduled works                     As identified from inspections (defects & proactive interventions) to maintain
                                                          3
                                    asset serviceability.

Street Cleaning
(Scheduled and reactive mechanical and manual cleaning of sealed street pavements and kerbs in urban areas to
provide good amenity, reduce risk of stormwater drainage blockages, and help protect water quality in our rivers by
reducing the amount of debris and leaves that enter stormwater drainage)
Cyclic Inspections                  Cleaning contracts audit (sites selected Monthly
                                    ad hoc)

                                                                            4
Scheduled work                      Mechanical street sweeping (Contract)       Frequency (approx.)
                                    •   The Maze car park – Hastings            Fortnightly
                                        St/Noosa Drive
                                    •   Wallace Park                            Monthly
                                    •   Tewantin Boat Ramp Carpark

                                    Manual street cleaning/litter pick-up
                                               5
                                    (Contract)
                                     •  Peregian Beach; Sunshine Beach;         Daily
                                        Sunrise Beach; Noosa Junction;
                                        Noosa Heads; Noosaville &
                                        Tewantin
                                     •  Boreen Point & Cooroy                   3 x week
                                     •  Cooran & Kin Kin                        2 x week
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