2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 2 of 3

Service Output                      SPORT & RECREATION
                                    Providing direction and support for development and operation of sporting
                                    and recreation activities and provision of facilities including sports fields,
                                    aquatic centre and indoor recreation facilities.

Service Activity                    Community swimming pools
                                    Includes the Noosa Aquatic Centre 50m, 25m and 17m heated pools, heated
                                    toddler pool & bubble pool and associated facilities supporting recreational
                                    swimming and fitness programs; as well as pools located at Tewantin,
                                    Cooroy & Pomona State Schools where Council provides funding to allow
                                    access to the community.
                   1
Responsible Area                    Department                               Branch
                                    Community Services                       Community Facilities Management

Cost Centres                        Noosa Aquatic Centre                     2605
                                    Community Pools                          2709

Key statistics                      # visits per annum (FY2016/17):
                                    Noosa Aquatic Centre                     245,308
                                    Tewantin                                 5,706
                                    Cooroy                                   5,644
                                    Pomona                                   1,366


Legislative responsibility to       No
provide this service                Service is traditionally provided by local government as a community service

                                ACTIVITY                                            SERVICE LEVEL TARGET
Noosa Aquatic Centre - Recreational Swimming & Programs
(Includes recreational swimming as well as programs such as learn to swim, squad training, aqua classes and lap
swimming)
               2
Opening hours                      Summer (approx. October-April)

                                    Monday to Friday                      5:00am - 7:00pm
                                    Saturday, Sunday and Public Holidays 7:00am - 6:00pm
                                    Anzac Day                             1:00pm - 5:00pm
                                    Closed Christmas Day and Good Friday.

                                    Winter (approx. April – September)

                                    Monday to Friday                         5:30am - 7:00pm
                                    Saturday, Sunday and Public Holidays:    7:00am - 5:00pm

Noosa Aquatic Centre - Allied activities
(Swim retail shop, café, crèche, events hire, lease of space for complimentary health services)
Opening hours                        Swim shop                                 As per facility opening hours
                                     Fitness studio (gym)                      As per facility opening hours but not
                                                                               always staffed. Staffing hours are:
                                                                               Mon – Fri: 5am – 9.30am
                                                                               Wed: 3pm – 5pm
                                                                               Sat/Sun: No staffing hours
                                     Café (contract service)                   Monday to Friday
                                                                               6.30am – 5.30pm
                                                                               Saturday, Sunday and Public Holidays
                                                                               7.30am – 5:00pm
                                                                               Closed Christmas Day and Good
                                                                               Friday only.
                                     Creche                                    Monday to Friday
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