2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

                                                Gym – Score 32                    (NPS) rating. A NPS that is positive
                                                Junior Squad – Score 30           (i.e., higher than zero) is felt to be
                                                Café – Score 8                    good and an NPS of >50 is excellent.

                                                Noosa community satisfaction      Community satisfaction mean
                                                mean rating score compared        performance rating from the LGAQ
                                                to the State mean rating score    2017 Community Satisfaction
                                                (out of optimum rating of 5).     Tracking Survey for Provincial areas
                                                                                  for:
                                                NSC mean          State mean
                                                rating (2017)     rating (2017)   Theme: Community Lifestyle Services
                                                                                  Function: Sporting & Recreation
                                                3.94              3.78            Facilities (includes public swimming
                                                                                  pools)




1
  Refer to Asset Responsibility Matrix for specific areas of responsibility.
2
  Timetables for specific programs vary.
3
  Works are prioritised and subject to available budget.




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