2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

                                     Netball                                      Monday 6-10pm
                                                                                  Thursday 9-11am
                                                                                  Thursday 4.45 – 7.45pm (Terms 3 and 4)

                                     Rockwall                                     Monday 6-9pm

                                     Futsal                                       Wednesday 3.30 – 6pm
                                                                                  Thursday 6 – 10pm

Allied activities
(Activities include operation of the Café and crèche]
Opening hours/availability            Cafe                                        Monday to Friday 8am – 2pm
                                                                                  Saturday 7.30 – 12.30pm

                                     Creche (subject to bookings)                 Monday to Friday 9 – 11:30am

                                     Kids Play Room                               As per facility opening hours

                                     Retail Shop                                  As per facility opening hours

                                     Venue Hire
                                     (includes: school groups, sporting           As per facility opening hours
                                     clubs,casual court bookings and
                                     meeting room hire)
                                     Venue Hire/events                            Subject to assessment of impact on
                                     (includes: exhibitions, trade shows,         recreation and other programs.
                                     workshops, large theatre productions,
                                     sporting tournaments, boxing events)
Routine maintenance
(Activities include regular facility inspections and routine maintenance works etc.)
Cyclic Inspections                       Physical site checks                    Daily
                                                                                 Weekly
                                                                                 Monthly (comprehensive check)

Scheduled work                       Preventative maintenance of basketball       Annually
                                     structures and stadium floor (recoating)

                                     Air conditioning units                       Bi-monthly

                                     2 x Large Fans in Stadium                    Annually

                                     Roof check and gutter clearing               Monthly

                                     Stadium floor scrubbing                      Weekly

Reactive activities                  As identified from inspections (defects & proactive interventions) to maintain
                                     asset serviceability.

Operations
(Activities include venue bookings and hire arrangements, regular newsletter, WHS inspections, cleaning, security
patrols, pest control etc.)
Cyclic inspections                   WHS inspection                           3 times per annum

Scheduled activities                 Long term hire arrangements – rock           Ongoing
                                     wall (open ended agreement – monthly
                                     fee)
                                     E-newsletter                                 Monthly

                                     Cleaning                                     5 times a week

                                     Security patrols                             Nightly

                                     Pest control                                 Twice yearly
                                     Fire testing (emergency lighting, fire       Monthly
                                     extinguishers, fire blankets, fire panels)
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