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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

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Service                  Indicator         Performance Measure              Methodology
Cemeteries               Satisfaction      Noosa community satisfaction     Community satisfaction mean
                                           mean rating score compared       performance rating from the LGAQ
                                           to the State mean rating score   Community Satisfaction Tracking
                                           (out of optimum rating of 5).    Survey for Provincial areas for:

                                           NSC mean        State mean       Theme: Basic Infrastructure
                                           rating (2017)   rating (2017)    Function: Community Health (includes
                                                                            Cemeteries)
                                           3.62            3.57




1
  Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded
to same day.




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