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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

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Service Listing 1 of 1

Service Output                      DISASTER MANAGEMENT
                                    Provision of a co-ordinated multi-agency response in order to lessen the
                                    impact of emergencies/disasters on the community and to meet Council’s
                                    obligations under the Disaster Management Act 2003.

Service Activity                    Disaster Prevention, Preparedness, Response & Recovery
                                    Activities, systems and strategies to ensure that there is the appropriate
                                    coordination of resources to deal with all aspects of an emergency or
                                    disaster event in order to lessen the impact on the community.

Responsible Area                    Department                                 Branch
                                    Infrastructure Services                    Director’s Office
                                                                               Civil Operations

                                    Community Services                         Community Development
                                                                               Waste & Environmental Health

                                    Executive Services                         Community Engagement

Cost Centres                        Disaster Management                        1700
                                    State Emergency Services                   1701
                                    Disaster Management (NDRRA)                2407
                                    Emergency Operations                       2007

Key Statistics                      N/A

Legislative responsibility to       Disaster Management Act 2003
provide this service
                                 ACTIVITY                                           SERVICE LEVEL TARGET
Disaster Planning/Preparedness
[Activities include regularly reviewing the Local Disaster Plan, the Community Recovery Plan and associated Sub-
Plans and ensuring that the community and response agencies are prepared in the event of a disaster with
appropriate arrangements in place and exercised]
Scheduled work                         District Disaster Management Committee Meetings      4 times per year
                                    Local Disaster Management Committee Meetings            4 times per year
                                    Community Disaster Management Sub-Groups Mtgs           Annual
                                    Review Local Disaster Management Plan                   Annual
                                    Review Local Disaster Management Plan Sub-Plans         Annual
                                    Review Disaster Recovery Plan                           Annual
                                    IGEM assessment of Local Plan                           Annual
                                    Co-ordination Centre training                           Ongoing
                                    Design and prepare multi-agency training exercises      Annual
                                    Conduct multi-agency exercises                          Annual
                                    Disaster management systems training                    Ongoing
                                    Get Ready program of activities (community              Annual
                                    awareness)
                                    Report to Council on disaster management                Annual (November)
                                    Emergency Operations Team (internal)                    Bi-monthly
Disaster Co-ordination
[Activities include establishment of co-ordination room, resourcing and roster management, provision of information to
the community etc.]
Reactive work                         District Disaster Management Group Meetings           As determined by DDMG
                                      Local Disaster Management Group Meetings              As determined by LDMG
                                      Disaster Co-ordination Centre operations              As required
                                      Field Coordination Centre operations                  As required
                                      Communications                                        As required

                                                                                                       Page 44
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