2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Cost per rateable property to clean public toilets           $22.75 per          Queensland Department of Local
                                                             rateable property   Government comparative data not
FY2016/17 Cost Centre 1521 Actuals = $423,382 +              approx.             available.
estimated cleaning costs $258,893 / 30,000 rateable
properties)
PERFORMANCE MEASURE
Service              Indicator            Performance Measure                    Methodology
Public amenities     Satisfaction         Noosa community satisfaction           Community satisfaction mean
(toilets)                                 mean rating score compared to          performance rating from the LGAQ
                                          the State mean rating score (out       2017 Community Satisfaction Tracking
                                          of optimum rating of 5).               Survey for Provincial areas for:

                                             NSC mean          State mean        Theme: Community Lifestyle Services
                                             rating (2017)     rating (2017)     Function: Environment Protection &
                                                                                 Conservation
                                             3.92              3.85
                                                                                 Theme: Community Lifestyle Services
                                                                                 Function: Parks, Playgrounds & Public
                                                                                 Amenities



1
  Refer to Asset Responsibility Matrix for specific areas of responsibility.
2
  Includes Council owned toilets within Noosa Junction Transit Centre which is under lease to Translink with cost
  sharing arrangements for maintenance and cleaning (costs funded by Property Branch).
3
  Works are prioritised and subject to available budget.
4
  Source Cleaning of Public Open Spaces & Amenities Contract 1617T113




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