2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 1 of 1

Service Output                      PUBLIC HEALTH
                                    Protecting the health of the community.

Service Activity                    Public Health
                                    Inspection and licensing of premises, food safety education, mosquito &
                                    vermin control, and public health aspects of dealing with asbestos.

Responsible Area                    Department                                 Branch
                                    Community Services                         Environmental Health

Cost Centres                        Public Health                              1801
                                    Environmental Health Coordination          1814
                                    Mosquito Control Program                   1806
                                    Management Waste & Environmental           1918
                                    Health
                                    Departmental Management-Director           1600
                                    Community Services

Key Statistics                      FY2017-18
                                    # Licensed Food Premises                   528
                                    #Permits – Food Temporary Event            13
                                    #Personal Appearance Services              14
                                    #Licensed Water Carriers                   10
                                    #Environmentally Relevant Activities       8
                                    #Licensed Visitor Parks                    11

Legislative responsibility to       Food Act 2006
provide this service                Public Health Act & Regulation 2005
                                    Public Health (Infection Control for Personal Appearance Services) Act 2003
                                    Environmental Protection Act 1994
                                    Environmental Protection Regulation 2008

                                ACTIVITY                                             SERVICE LEVEL TARGET
Food premises
[Activities include assessment of applications for new premises, annual inspections and licensing, food safety audits
and education of food handlers in hygiene requirements as well as responding to complaints regarding food premises
e.g. food handling, food poisoning concerns]
Cyclic inspections                   Food premises inspections (fixed &         Annual
                                     mobile premises)

                                    Food premises – temporary (markets)        Twice-yearly

Scheduled activities                Licence renewals                           Annual

                                    Re-inspections (follow up if action        Range from 2 business days to 30
                                    required after annual inspection)          business days.

                                                                               Varies depending on risk associated
                                                                               with the issue.

                                    Food handler training & education          Six times per annum
                                    program (class based)                      (Every 2 months)

                                    Food handler training (on line)            24/7 - year round
Reactive activities                 Assessment & determination of              30 business days




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