2014-03-25 Planning & Organisation Committee Agenda Pages 1-14

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SECTION                      RECENT ACHIEVEMENTS                      UPCOMING PRIORITIES                        SSS18] SS

                             o The Noosa Day Respite Centre and       o Developing    a  business  plan  to   o No     major     outstanding   de-
                                Home Assist have transitioned to the     manage client care needed within       amalgamation issues
                                Noosa Council with minimal disruption    Noosa Shire                          o Need to address administration and
                                to the clients. Staff are enthusiastic o Trialling using tablets to record In   finance implications of new Federal
                                and enjoying the change                  Home Care client issues which will     funding model
                             o The Respite Centre underwent a full       replace hand written system.
                                Audit review of the Human Services    o Implementing a name change of the
                                Quality Standards. The review went       Centre to better reflect the services
                                very  well. There   were   no  non-      that we offer to the Community
                                conformities in any of the 6 standards o Up skilling staff to provide more cost
                                and we have been advised that our        effective services.
                                service is of a high standard         o Develop a website to allow easier
                             o Helene Tedford retired after 16 years     access   of public  information to
                                leading and developing respite and       services
                                community care services. Greg Tucker
                                to undertake role of Acting Team
                                Leader   until permanent   structure
                                resolved

                             o Operations at The J have transitioned  o Continue with staff training on new   o Community       having     difficulty
                                to the new computer systems, with        booking and Point of Sale system.      accessing The J     web   page on
                                minimum disruption to Events and      o ECM Training and development -          Council website and mobile devices
                                Bookings                                 ongoing                                -— searches were being directed to
                             o Access    to  InDesign  program   on   o Finalise website options                Sunshine Coast Venues — this has
                                networked    computer    to   create  o Focus on specific high profile events    now been rectified.  However the
                                marketing & promotional material         including TEDx Noosa and Noosa         search still includes Sunshine Coast
                             o Positive feedback from the Noosa          Long Weekend                           Venues as an option
                                Chorale on their relocation to The J
                             o Noosa Jazz Club booked available
                                performance dates for 2014
                             o Increased   events and   venue   hire
                                enquiry
                             o Ticketing January to date; sales in
                                excess of 7000 tickets predominantly
                                for ticketing on behalf of others,
                             o Facebook likes in excess of 2500

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