2018-08-07 Services and Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                           7 AUGUST 2018


BRANCH ACTIVITIES                         RECENT ACHIEVEMENTS                         CURRENT PRIORITIES                           THE NEXT QUARTER
                                             Update Council’s Administration
                                               Action Complaints Policy and
                                               procedures approved by Council.
Business as Usual activities                 Finalise Insurance Renewal                Further formalise team procedures.         Coordinate the development of
                                               Procedure in accordance with              Prepare an organisational guideline          Council’s Annual Report for 2017.18.
                                               Internal Audit recommendations.             relating to employee secondary
                                             Finalise Council’s annual insurance         employment.
                                               renewal process for the 2018/19
                                               year.
                                             Update Council’s Administration
                                               Action Complaints Policy and
                                               procedures approved by Council.
                                             Right to information applications 2
                                             Number of complaints 10
                                             Number of insurance claims 10
                                               (minor vehicle and property
                                               damages, 1 slip and fall)
People and Culture
Negotiating the new Certified Agreement      The Noosa Council CA has been             Certification of the Agreement by the      No actions required as the
                                               strongly endorsed by staff and              QIRC                                         agreement will be in place for 3
                                               Unions. It is currently with the Qld                                                     years
                                               Industrial Relations Commission for
                                               formal certification.
Workplace Health and Safety Audit            WHS Audit was a success with fully        The Auditor made nineteen (19)             Continued vigilance in our safety
                                               compliant WHS system recognised             recommendations for improvements.            practices so we continue to improve
                                               by a Bronze Award. The auditor also         Most of these have been                      our WHS and strive for zero
                                               recognised: Council’s industry              implemented with those still                 workplace injuries.
                                               leading housekeeping practices,             outstanding on track for completion
                                               WHS leadership & Safety Culture &           within planned timeframes.
                                               commented that it was one of the
                                               largest improvements observed
                                               during his auditing practice.
Supervisor Development Program               24 front line supervisors completed       Feedback from participants has             A similar program will run later in the
                                               the 5-day program that ran over 5           been very good with one on one               year due to the success of the
                                               months.                                     coaching assisting Supervisors to            recent program.
                                                                                           develop real solutions to current
                                                                                           issues.


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