2018-08-07 Services and Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                            7 AUGUST 2018


 Develop Climate Change Adaption Plan and actions (Stage 1)
   This project is slightly behind schedule due to a lack of clarity from the State government
   regarding the specific format of reporting. Stakeholder engagement is complete. The delay by
   the State government is not just related to the Noosa project but also other funded projects
   across the State.
 Commence implementation of priority actions from Council's Transport Strategy
   This is a major project with significant complexity. However, it is also fair to say that we are
   not as far advanced with the implementation of the Transport Strategy by this time as we
   would have liked. It is anticipated that our new project manager will add impetus in coming
   months.
 Develop a master plan for the Tewantin administration building
   This project has been delayed due to other more critical priorities. However, a project
   management plan has now been prepared and a working group comprising representatives
   from different Council departments has been established to oversee the development of a
   new master plan for the main Council building. This project will continue in the coming
   months.
 Continue TechnologyOne CI Anywhere transition including core enterprise suite
   conversion and planning for property and compliance transition
   This is another major and complex project changing many of our core ICT modules. It is
   behind anticipated timing due to delays by our software provider to supply acceptable
   transition plans and change management methodologies. Various staff are working through
   core modules looking at the impact on business practices, workflow etc.

The table below highlights some specific Operational Plan issues that may be of interest to
Council.

Initiatives                       Comment
Zero Emissions Action Plan        The purchased solar panels are in place and are meeting or exceeding
                                  expected outputs. The NAC roof will need to be fixed before solar
                                  panels can be introduced to that site
Yurol and Ringtail Forest         We are awaiting State government approval under the Statutory Body
project                           Financial Arrangements Act before the final contracts are signed.
Park Road Boardwalk               The project has commenced and is on track.
Rufous Street Digital Hub         The first tenants are on site and further tenants will be moving in in
Project                           current weeks. We received a $2.55M grant for the next stage of works.
Development of the          new   A Pause Notice has been received from the State Government in
Planning Scheme                   relation to the State Interest Check and our planners are assessing the
                                  detailed State information request.
Service Level reviews             The majority of “external services” (in addition to some internal services)
                                  have been finalised and were adopted by Council as part of the 2018/19
                                  budget process.
Implementation of the Library     The refurbishment project is in full swing and within acceptable time
Strategic Plan                    frames at this stage.

2.    KEY PERFORMANCE INDICATORS

As Council would be aware, KPIs were first developed for our organisation at the beginning of
2014/15. Approximately 30 management KPIs were developed and these are reviewed on a
monthly basis by Council’s Executive Team. Approximately 15 of those KPIs are reported to
Council on a quarterly basis. They are also reported to the Audit & Risk Committee in detail at
each Audit & Risk Committee meeting.

                                                                                            Page 153 of 165