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2018-08-07 Services and Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   7 AUGUST 2018




                                                   Page 163 of 165

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                  7 AUGUST 2018

                                                                                               Measure
                ag of building information requests completed within statutory time frame |     Average processing time 20 day plumbing applications
                 % of building information requests completed within statutory time frame
                 Service timeliness                                                             Level of activity & service
                                                                                                 20
                  100%                         id        ,             —_

                   20%  BEEEEEEEEEE                                                                              +                        S
                    ”    July Aug Sept Oct Nov Dec Jan     Feb March April May June                 %     ~ &       &    “    oe    €    «   we     ef   we  se
                 Comment                                                                        Comment

                                                               2015/16 data is shown by dotted purple line. 2016/17 data is shown by black line

                                                                                                  Page 163 of 165
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