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2018-08-07 Services and Organisation Committee Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 7 AUGUST 2018
The last financial year again saw a significant increase in customers using the Eumundi Road
Resource Recovery Facility. This is reflected in an increase in waste revenue from gate fees
over this period.
Customer Service Requests
Type of Customer Request 2014/15 2015/16 2016/17 2017/18
Waste Charge 81 118 114 171
Contractor 107 195 115 794
Damaged/Missing Bins 1891 1699 1965 1938
Illegal Dumping (Inc. Kerbside Collection) 253 227 453 409
Hazard/Contamination 16 18 17 16
Holding Tanks 38 29 34 60
Service - Extra 447 140 144 89
Service - Missed 932 951 1219 1610
Service - Modify 278 294 440 972
Service - New 995 1049 1260 725
Graph:
Number of waste customer service requests for the 2015/16/17/18 financial years
2500
Waste Customer Enquiries
2000
1500
1000
500
0
2014/15 2015/16 2016/17 2017/18
The 2018FY has seen the Waste Section continue to receive a growing number of service
requests from the Noosa Community.
Amount of material received, landfilled and recycled by Noosa Council.
The information below shows the total amount of material received by Noosa Council, the
amount disposed of to landfill and the amount diverted from landfill.
Page 99 of 165
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