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2019-08-06 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA   6 AUGUST 2019




                                                   Page 168 of 170

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        6 AUGUST 2019

    Measure                                                                  Measure
     % of building information requests completed within statutory time       Average processing time 20 day plumbing applications
     frame
    Purpose                                                                  Purpose
     Service timeliness                                                       Level of activity & service
                                                                               20
      ”                          Thy                                              «awit
                                                           *

       ~ Oa                                                                     Ht
           BERR EEREEEE
            July Aug Sept Oct Nov Dec Jan Feb March April May June                s     ” &          “    e     “   ¢   we  if         ¥
        0%                                                                         ss         +  of              Soe                 Se

     Comment                                                                  Comment

                                                2016/17 data is shown by dotted purple line. 2017/18 data is shown by black line

                                                                                        Page 168 of 170
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