2019-06-11 S&O Committee Agenda - Item 19 - Attachment 1 - Community Satisfaction Survey Noosa Shire Council 2019

                      PUBLIC OPINION QUESTIONS – KEY FINDINGS

                     This section of the report presents the key findings of the 10 public opinion questions. A
                     number of these questions were asked as ‘open ended questions’ in the survey. However, in
                     order to give a snapshot summary, they are also graphically presented.

                     In this survey, all questions were included in the briefing mail-out sent to each respondent prior
                     to the main telephone interview. Consequently, respondents had time to think about the
                     question, and give a ‘considered’ opinion. They were requested to do just this – even discuss the
                     question with friends and relations – in the briefing letter.

                          1. Are you prepared for a disaster or emergency, do you have an emergency plan?

                                Two thirds (66%), of respondents, as shown graphically below, are prepared for a
                                 disaster or emergency and have an emergency plan. In 2017 60% of respondents
                                 had a disaster management plan in place for a flood or a fire.




                                         Preparedness for a disaster or emergency




                                                 no
                                                34%




                                                                                          yes
                                                                                          66%




                                There were no significant variances.




                     Noosa Customer Satisfaction Survey 2019
                     MARKET FACTS (QLD) PTY LTD                        81



Document Set ID: 20874398
Version: 1, Version Date: 31/05/2019