2019-06-11 S&O Committee Agenda - Item 19 - Attachment 1 - Community Satisfaction Survey Noosa Shire Council 2019

                          2. Council consistently strives to strike the right balance between providing the best
                             possible services and operating within its financial means. Would you prefer that
                             Council…

                              88% of respondents (compared to 86% in 2017) indicated that they preferred that
                               Council ‘leave things as they are’ when trying to strike a balance between providing
                               the best possible service and operating within its financial means.
                              9% indicated that they would be prepared to pay more through their rates for an
                               improved/increased level of service.


                                                                 Service Levels
                                        Improve/increase
                                          services at a
                                           higher cost
                                               9%
                                       Reduce services
                                       and lower costs
                                             3%




                                                                                         Leave things as
                                                                                            they are
                                                                                              88%




                               There were no significant variances.


                          3. Have you had any contact with the Noosa Council in the past 12 months?

                              42% of respondents had made contact with Noosa Council in the past 12 months.

                                                        Contact in the past 12 months




                                                                                         yes
                                                      no                                 42%
                                                     58%




                               There were no significant variances.


                     Noosa Customer Satisfaction Survey 2019
                     MARKET FACTS (QLD) PTY LTD                       82



Document Set ID: 20874398
Version: 1, Version Date: 31/05/2019