2014-01-02 Budget Adoption Report Attachments

DEPARTMENT                                         COMMUNITY INFRASTRUCTURE
Corporate Program                                  Business Integration and Support

Program objective
To provide coordinated and effective business support across the department with a focus on streamlining processes and the efficient
utilisation of business systems
                                                                                                             Service delivery         Responsible
Service                         Key Activities                               Service levels
                                                                                                                                      Manager
Business Support
Business & administrative          Review, document & map business          Not applicable – internal       Internal                 Director Community
support functions across            processes and procedures                 service                                                  Infrastructure
wide range of activities and       Ensure integrated approach to
business systems                    departmental customer service
                                   Co-ordinate departmental input into
                                    organisation wide requirements
                                    (e.g. Operational Planning &
                                    Reporting)
                                   Business performance reporting for
                                    the department
                                   Co-ordinate departmental policy &
                                    procedure development
                                   Co-ordinate departmental
                                    requirements for information to web
                                    & intranet
                                   Co-ordinate departmental
                                    procurement
                                   Administrative support across the
                                    department particularly in utilisation
                                    of business systems and workflows


Potential Key Initiatives
   Review, document and map key business processes
   Assist with effective implementation of asset work order system and associated initiatives
   Co-ordinate the review of quality & project management systems
   Identify requirements, develop & implement recurrent business performance reporting


                                                                                                  Noosa Council | Operational Plan 1 Jan 2014 to 30 June 2014   21