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2015-12-08 I&S Committee - Item 7 - Attach 1 - THE J BUSINESS PLAN

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Table of Contents
Executive Summary                     1
Action Plan                           2
       Action Plan 2015-16            3
      Action Plan 2016-17             7
      Action Plan 2017-18             10
Background                            11
      Plan purpose                    11
      Plan context                    11
      Planning process                12
      Plan contents                   12
Introduction                          13
       SWOT                           13
      Plan principles                 14
      Plan outcomes                   14
Our Business                          15
      Market position                 15
      Activities                      16
      Utilisation                     18
      Pricing                         22
Our Market                            24
      Catchment                       24
      Competition                     25
      Customers                       26
      Marketing                       27
Our Operations                        29
      Staffing                        29
      Systems                         29
      Management                      30
Our Finances                          31
       Revenue                        31
      Costs                           31
Our Future                            32
      Council plans and policies      32
      Lease and MOU changes           32
      Venue proposals                 32
      Management models               33
      Renewal and major maintenance   33




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