2021-10-12 Planning & Environment Committee Meeting Agenda

PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA   12 OCTOBER 2021




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PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA                       12 OCTOBER 2021

   Other
   Letting agents said there is little evidence of issue or complaints, however called for mandatory
   licencing for all short stay let operators, the tourism levy to fund security patrols and
   compliance and want clarification on timeframe for keeping registers.
  Submitters called for Council to take responsibility for complaints; no signage due to privacy
   and security reasons; no annual renewals, mandating licencing for short stay operators and
   quests to pay fines not owners.
   Response
   To remove potential conflict for both the contact person and complainant and deal with matters
   of privacy and personal safety, a centralised 24/7 complaints hotline to be the intermediary
   between complainant and contact person is recommended. It is also recommended Council
   trial, on a 12 months basis, a call out security service for off-site observation and evidence
   gathering
  Changes to the contact person sign to remove the contact person details and instead include
   the complaints hotline will be made in the local law.
   A 2 year time frame for the keeping of registers will be included in the local law.
   The local law cannot mandate licencing for the management of short stay letting as this is
   regulated under State legislation.
   Fines can only be issued to the approval holder under the local law. Operators may seek to
   recoup that cost from quests.
      4. On-site managers

  Bylaws and other legislation
   On-site managers are concemed about the increase in red tape, citing they already have
   letting agent licences, pay fees, insurances, have an industry code of conduct and the local
   law conflicts with other legislation and bylaws.
   Response
  Concems regarding potential conflict between the local law and bylaws and other legislation
   were previously addressed and resulted in some changes to the local law prior to its public
   notification. Letting agent licencing requirements for on-site managers and extemal letting
   agents do not overlap or duplicate any matters in the local law or the code of conduct.

   Exemptions
   Some submitters stated the exemptions were discriminatory, with no application, fee, contact
   person or code of conduct required for exempt properties. Submitters stated the conditions of
   approval were unreasonable but supported the safety certificate requirements for operators.
   Some onsite managers requested exemption for onsite managed resorts, others requested
   one application for the entire onsite letting pool.
   Response
  The proposed exemptions include Noosa’s main tourist / mixed use area of Hastings Street
   and noise is consistent with a tourist precinct, not a residential neighbourhood. No permanent
   residents are either permitted or intended in these locations which is consistent with the
   landuse outcomes sought by Noosa Plan 2020.

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