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2021-10-12 Planning & Environment Committee Meeting Agenda
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PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA 12 OCTOBER 2021
Page 66 of 185
PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA 12 OCTOBER 2021
As previously resolved by Council, to streamline and simplify the application process for on-
sile managers @ single application for all properties wilhin Weir onsile lelling poul will be
permitted.
Permanent residents
Concems were raised with permanent residents living in resorts affecting holiday rental stock
and businesses turnover and may result in a rise in vexatious complaints. Some submitters
see short stay let houses as being detrimental to traditional holiday resorts.
Response
The majority of resorts / units complexes in Noosa were approved prior to Noosa Plan 2006
allowing for both permanent occupation and short stay letting. As a result, there is a mix of
permanent residents and visitors in these properties. Any complaints by permanent residents
should be addressed, and any vexatious complaints will be investigated.
The use of houses for short stay letting being detrimental to traditional holiday resorts is noted.
5. Online booking platforms
Airbnb
Airbnb’s submission focussed on their contribution to the economy. The submitter also stated:-
hosting would be unworkable under the local law; the application is a financial burden; is
contrary to not requiring planning approval for home hosted accommodation; signage is a
safety risk; contact person requirements unreasonable; and Airbnb already deal with
Response
The local law requires compliance with the planning scheme, fire and pool safety standards,
public liability insurance, building compliance and code of conduct for quest behaviour which
are all relevant to home hosting.
Changes to the contact person sign to remove the contact person details and instead include
the complaints hotline will be made in the local law.
The contact person requirements are fundamental to the local management framework for the
local law and are considered reasonable for the operation of short stay letting.
The Airbnb complaints hotline is an international hotline, contains no details on timeframes for
a response and no standard compliance measures to be met by hosts to resolve complaints,
if at all. It also only applies to properties booked through the Airbnb platform.
Expedia / Stayz
Expedia / Stayz submission supports home hosted accommodation being included in the local
law and should specifically require the host stay overnight. The submitter stated requirements
should be low cost to short stay letting operators; the 20 minutes locational requirements are
arbitrary; and requested a state wide approach, Council work with stakeholders and an
economic assessment be undertaken.
Response
Support for the inclusion of home hosted accommodation is noted. Home hosts must reside
overnight under the requirements of the definition in the local law and provisions in Noosa
Plan 2020.
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