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2016-05-10 Services & Organisation Committee Agenda

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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                        10 MAY 2016


BRANCH ACTIVITIES                       RECENT ACHIEVEMENTS                       CURRENT PRIORITIES                          THE NEXT QUARTER
Noosa Community Support
Develop business plan for      Noosa       An action plan for 2015/16 was          Finalisation of documented actions,       Team planning day with senior staff
Community Support (NCS).                     developed      following    the           with a particular focus on system,          to determine direction and priorities
                                             commencement of Linda Wylie,              process         and       reporting         to feed into a formal business plan.
                                             NCS’ Business Development Team            improvements.
                                             Leader.
Continue to maintain service delivery      Three year CHSP funding secured.        Update our TRACCS database to             Ongoing database improvements
during funding changes at NCS.               Successful transition to My Aged          enable a consistent reporting               with staff training included.
                                             Care referral portal.                     schedule.
Finalise roll out of Noosa Community       Logo finalised                          Review and update all relevant NCS        Investigate NCS website options.
Support rebrand.                           Brochures and signage completed.          paperwork with our new logo.
NCS refurb completion                      Refurb completed 30 September           N/A                                       N/A
                                             2015. The works have been
                                             extremely well received by clients
                                             and staff.
Develop business plan for      Noosa       An action plan for 2015/16 was          Finalisation of documented actions,       Team planning day with senior staff
Community Support (NCS).                     developed      following    the           with a particular focus on system,          to determine direction and priorities
                                             commencement of Linda Wylie,              process         and       reporting         to feed into a formal business plan.
                                             NCS’ Business Development Team            improvements.
                                             Leader.
Business as Usual activities               Clients manual workshop has been        Internal fit-out of the Client            Introduce programs for the Client
                                             constructed.                              Workshop       to    be  completed,         Workshop and conduct an opening
                                           Tablets purchased and training            including work benches and shadow           ceremony for the facility.
                                             sessions have been delivered to           boards.                                   Finalise scope for the new buses
                                             assist clients with embracing new       Preparation for the upcoming CHSP           and go to tender.
                                             technology.                               funding         audit.    Finalising
                                           The horticultural therapy program         appointments for vacant Community
                                             continues to progress well.               Care Assistant and Administration
                                                                                       Officer positions.
                                                                                     Plan for the replacement of two
                                                                                       buses and associated accessibility
                                                                                       aides in early 2016/17.




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