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FURTHER REPORT - TOURISM NOOSA FUNDING AND PERFORMANCE DEED 2026–2029 · Attachment 1 - 29-05-2026_TN Funding Deed_FINAL

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                                                                                         ATTACHMENT 1



          SCHEDULE 2: KPIs - Performance Scorecard


 Quadrant 1: KPIs - Financial              Baseline     Target       YTD       Score    Quadrant 2: KPIs - Industry Capability (25 points      Baseline    Target     YTD       Score
 Management (25 points total)              (FY26)       FY27         Actual             total)                                                 (FY26)      FY27       Actual
                                                                     FY27                                                                                             FY27
 TN will continue to pursue practical revenue diversification aligned to the DMP and    TN will coordinate tourism industry leadership initiatives which advance understanding of and
 non-duplicative of Council functions.                                                  commitment to sustainability certification and regenerative approaches to tourism.

 Year on year % improvement in VIC         YE June      5%                              Signature membership (base level)                      300         310
 net financial performance                 30 result
 Combined increase in revenue              YE June      ≥                               Industry participation in development programs         130         150
 generated through member                  30 result    $5,000                          (attendance)
 engagement (1)
 Sustainability expenditure as % of        4.9%         7.8%                            Improved understanding of regenerative tourism by      n/a         80%
 Council funding (2)                                                                    stakeholders (as measured by attendees in post
                                                                                        training surveys)
 Proportion of non-council funding         30%          32%                             TN Member Net Promoter Score (NPS) (3)                 22%         25%

 Delivery of Annual Business Plan          Submitted to                                 Strategic Review of TN Company including               Outcomes Paper
 aligned to DMP                            Council by 15                                constitution, trading name, organisational structure   shared with
                                           August 2026                                  and costed implementation plan presented to the        Council by 30 Sept,
                                                                                        TN Board.                                              2026

Notes:
1. Includes membership, co-operative marketing, member networking and training fees
2. Includes direct sustainability budget expenses only (excludes other integrated sustainability activity such as marketing content development, campaign, media and trade famils
etc).
3. NPS industry standard: <0 (significant member dissatisfaction), 0-20 (weak), 20-40 (solid, healthy member sentiment), 40-50 (very strong member engagement and value
perception), >50 (exceptional)



            Tourism Noosa Funding Deed                                                                        Page 1
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