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FURTHER REPORT - TOURISM NOOSA FUNDING AND PERFORMANCE DEED 2026–2029 · Attachment 1 - 29-05-2026_TN Funding Deed_FINAL
ATTACHMENT 1
SCHEDULE 2: KPIs - Performance Scorecard
Quadrant 1: KPIs - Financial Baseline Target YTD Score Quadrant 2: KPIs - Industry Capability (25 points Baseline Target YTD Score
Management (25 points total) (FY26) FY27 Actual total) (FY26) FY27 Actual
FY27 FY27
TN will continue to pursue practical revenue diversification aligned to the DMP and TN will coordinate tourism industry leadership initiatives which advance understanding of and
non-duplicative of Council functions. commitment to sustainability certification and regenerative approaches to tourism.
Year on year % improvement in VIC YE June 5% Signature membership (base level) 300 310
net financial performance 30 result
Combined increase in revenue YE June ≥ Industry participation in development programs 130 150
generated through member 30 result $5,000 (attendance)
engagement (1)
Sustainability expenditure as % of 4.9% 7.8% Improved understanding of regenerative tourism by n/a 80%
Council funding (2) stakeholders (as measured by attendees in post
training surveys)
Proportion of non-council funding 30% 32% TN Member Net Promoter Score (NPS) (3) 22% 25%
Delivery of Annual Business Plan Submitted to Strategic Review of TN Company including Outcomes Paper
aligned to DMP Council by 15 constitution, trading name, organisational structure shared with
August 2026 and costed implementation plan presented to the Council by 30 Sept,
TN Board. 2026
Notes:
1. Includes membership, co-operative marketing, member networking and training fees
2. Includes direct sustainability budget expenses only (excludes other integrated sustainability activity such as marketing content development, campaign, media and trade famils
etc).
3. NPS industry standard: <0 (significant member dissatisfaction), 0-20 (weak), 20-40 (solid, healthy member sentiment), 40-50 (very strong member engagement and value
perception), >50 (exceptional)
Tourism Noosa Funding Deed Page 1
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