Meeting papers

Effectiveness                  Comparison of budgeted          For budgeted and        Funding acquittal reporting.
                               expenses to actual              actual expenditure
                               expenses in line with           to equal.
                               funding guidelines.


Service Outputs – Detailed Activity Listing
Branch Plan purpose:
(To have a positive impact in the lives of Noosa Seniors and their carers; through support, advocacy and care).
Scheduled activities              Major Projects/Focus Areas
                                  • Market new branding for Noosa Seniors throughout Noosa Shire and for it
                                      to become a household name for target market.
                                  • Establish and nurture community partnerships to create Seniors Hub for
                                      Noosa Shire.
                                  • Develop and nurture referral networks throughout community services and
                                      health sector.
                                  • Collaborate effectively with Council’s Community Development team to
                                      deliver Living Well Seniors programs.
                                  • Deliver information and advice sessions for healthy ageing for seniors and
                                      their families.

                                  Continuous Improvement
                                  • Invest in staff development to meet best practices and be ready for future
                                     age sector changes.
                                  • Develop a diverse range of activities that caters for seniors that is within
                                     funding guidelines.


                                Activity                                            Service Level/Standard
Day Respite centre operations and programs
(Activities include: provision of education, social support and relief for carers by providing centre based programs
and activities to encourage social interaction for eligible persons. Day care programs include: provision of
morning tea and lunch and access to a diverse range of activities.
Availability                        Monday – Friday (except public holidays) 40hrs/week
Scheduled                           Social support group activities in        Varied monthly timetable as per Noosa
                                    centre and out and about e.g. board       Seniors activities calendar:
                                    games, trivia, creative art, music and    https://www.noosa.qld.gov.au/activities-
                                    dance.                                    seniors
                                    Transport to and from centre via
                                    Noosa Seniors’ buses.
Reactive work                       Enquiries over the phone, email or        Response generally provided within
                                    My Aged Care referral                     two business days.
In-home care
[Activities include: provision of support to Noosa Shire residents who wish to remain living independently at
home by using services such as flexible in-home care, assistance with personal care, domestic housekeeping
and support for social and practical needs e.g. paying bills, grocery shopping.
Availability                        Monday – Friday (except public holidays) 40hrs/week
Scheduled                           Flexible respite                          Varies for each individual – as per
                                    Domestic assistance                       client’s support plan available from My
                                    Social support individual                 Aged Care
                                    Personal care
Reactive work                       Assessment of applications for            Response generally provided within
                                    assistance.                               three business days.
Home Maintenance and Modifications
(Provision of free safety related information, referrals and subsidised assistance to eligible clients unable to
undertake or pay for home modification and safety related maintenance).
Availability                        Monday – Friday (except public holidays) 40hrs/week
Scheduled                           Home maintenance and home                 Varies for each individual – as per
                                    modifications                             client’s support plan available from My

                                                                                                                5 of 173
                                                                                                            Page 209 of 392