Meeting papers

 SERVICE AREA – SPORT & RECREATION (COMMUNITY SWIMMING POOLS)

 Summary

Objective: Providing direction and support for development and operation of sporting and recreation activities and
provision of facilities including sports fields, aquatic centre and indoor recreation facilities.

Activities: Includes the Noosa Aquatic Centre 50m, 25m and 17m heated pools, heated toddler pool & bubble pool
and associated facilities supporting recreational swimming, wellness activities, and fitness programs. Council also
provides financial funding to support appointed lessees to operate school-based pools for community use at Tewantin,
Cooroy & Pomona State Schools.

 Delivery Framework            Details
 Corporate Plan Theme
 Responsibility                Sport and Active Lifestyles
 (Branch Level)1
 Legislative Responsibility    No
                               Service is traditionally provided by local government as a community service.
 Service Delivery Model        Service is predominately provided in-house with contracted services to run the
                               café and some programs. Contractors are also utilised for maintenance and some
                               operational activities.


 Service Inputs                     Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure     Noosa Aquatic Centre

                                    School Owned Pools – (Tewantin, Cooroy and Pomona)
 Software & Systems                 Links/Xplor Recreation
 Budget Cost Centres                Noosa Aquatic Centre (2605)
                                    Community Pools – Schools (2709)
 FTE                                19.03
 Other Key Metrics
                                    Visitation
                                    Centre visits per annum.
                                    Total Memberships
                                    Casual Visits - Group Fitness, Wellness, Aqua Classes



 Service Outputs - Performance Measures
 Type                       Measure                           Target                  Methodology / Calculation
 Efficiency                 NAC Cost per visit / cost         Improvement from        Calculated annually
                            recovery %                        previous year.
 Effectiveness              NAC Annual customer               To achieve a score      Calculated against CERM
                            survey results                    greater than industry   results.
                                                              benchmarks.

 Service Outputs – Detailed Activity Listing
                                Activity                                              Service Level/Standard
 Noosa Aquatic Centre - Recreational Swimming & Programs

 Opening hours2                      Summer (approx. October-April)
                                     Monday to Friday                           14 hrs per day
                                     Saturday, Sunday and Public Holidays       11 hrs per day
                                     Anzac Day                                  4 hrs
                                     New Years Eve                              7 hrs
                                     Winter (approx. April – September)

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